Guide for Customers Overseas

Guide for Customers Overseas

ABOUT US

 

D.C.WHITE (District Columbia of WHITE) is a brand that reinterprets the Ivy Style originated from the East Coast of America with a unique Japanese perspective, making it contemporary.

The brand director ISHIHARA, with experience in the textile and tailoring industries, incorporates various elements into a single item, creating unparalleled products.

Most items are made in Japan, ensuring high quality through meticulous communication with skilled artisans.

D.C.WHITE 24SS

 

 

SHIPPING TIME AND COSTS

 

Below, we display the delivery time and cost for each country.

At the checkout screen, you can verify the shipping cost in your currency, updated with real-time exchange rates.

Our standard shipping method is EMS.

Can't find your country? Please notify us.

 

 - United States

Shipping Fee: 6,000 YEN

Estimated Delivery Time: 4-7 days

 

 - South Korea

Shipping Fee: 2,500 YEN

Estimated Delivery Time: 2-5 days

 

 - Taiwan

Shipping Fee: 2,500 YEN

Estimated Delivery Time: 2-5 days

 

 - Hong Kong

Shipping Fee: 3,000 YEN

Estimated Delivery Time: 2-5 days

 

 - Philippines

Shipping Fee: 5,000 YEN

Estimated Delivery Time: 12-14 days 

 

 

 - EU / Other Developed Countries

Shipping Fee: 6,000 YEN

Estimated Delivery Time: 5-14 days

 

*Delivery times may be longer than the estimated days due to shipping conditions.

 

 

Q&A

 

 - How long until my order is dispatched?

We aim to process and ship all orders within 1-3 working days.

 

 - How can I track my order?

When the handover to the courier is complete, we will send you a shipment confirmation email that includes the tracking number.

 

 - Can I amend shipping information onece have submitted my order?

Please notify us within one hour of completing your purchase if you need to change the shipping information. Changes cannot be made after this period.

 

 - Can I return the order?

We do not normally accept returns, except in cases where D.C.WHITE products are defective.

 

 

CONTACT

 

If you have any further questions, please contact us here.

 

 

 

 

 

 

 

 

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